View our privacy policy by clicking here.
View our recalls and reminders policy by clicking here.
View our Separated Parents Policy by clicking here.
View our communications policy by clicking here.
View our social media policy by clicking here.
View the Hot Doc Privacy Policy by clicking here.
We are always keen to recieve feedback on our services (compliments, suggestions or complaints), and we encourage patients to provide this either in person, via email at admin@hamiltonmedical.com.au, or via our inhouse suggestion box.
If you have a complaint regarding the practice or any member of staff within it, please fill in this form with as much detail as possible. Once received, the Practice Manager will be in contact to discuss your complaint and how we can improve our service.
If you have an issue that you feel needs addressing by an outside body please contact:
The Health Care Complaints Commission (HCCC)
Level 12, 323 Castlereagh Street (corner of Hay St)
SYDNEY NSW 2000
ph: 02 9219 7444, or toll free in NSW 1800 043 159, or view their website at www.hccc.nsw.gov.au
View our practice information sheet here. This should be read in conjunction with Top Tips for Safe Healthcare, here.
View our brochure by clicking here.
View the third party present at a consultation form by clicking here.
Nominate a person to act on your behalf by completing the form here
Nominate a person to act on your behalf by completing the online form here.
View this form here.
View this form by clicking here.
View this form from the Blackdog Institute by clicking here.
Open the online form by clicking here.
View and download the form by clicking here.
To request a transfer of medical records click here.
To view the TIS brochure, click here.
MyMedicare factsheet, see here.
MyMedicare brochure for more information on the program, see here.
Frequently asked questions, see here.
How to register for MyMedicare, see here.
To view the webpage click here.
To view the webpage click here.
Or to download the PDF version click here.
To view the webpage click here.
Or view how to read food labels by clicking here.
To view the webpage click here.
To view the webpage click here.