POLICIES



FORMS



Privacy Policy

View our privacy policy by clicking here.


Recalls and Reminders Policy

View our recalls and reminders policy by clicking here.


Separated Parents Policy

View our Separated Parents Policy by clicking here.


Communications Policy including Electronic Communications

View our communications policy by clicking here.


Social Media Policy

View our social media policy by clicking here.


Hot Doc Privacy Policy

View the Hot Doc Privacy Policy by clicking here.


Feedback and Complaints

We are always keen to recieve feedback on our services (compliments, suggestions or complaints), and we encourage patients to provide this either in person, via email at admin@hamiltonmedical.com.au, or via our inhouse suggestion box.

If you have a complaint regarding the practice or any member of staff within it, please fill in this form with as much detail as possible. Once received, the Practice Manager will be in contact to discuss your complaint and how we can improve our service.

If you have an issue that you feel needs addressing by an outside body please contact:

The Health Care Complaints Commission (HCCC)
Level 12, 323 Castlereagh Street (corner of Hay St)
SYDNEY NSW 2000

ph: 02 9219 7444, or toll free in NSW 1800 043 159, or view their website at www.hccc.nsw.gov.au



Practice Information Sheet

View our practice information sheet here. This should be read in conjunction with Top Tips for Safe Healthcare, here.


Preventative Healthcare Brochure

View our brochure by clicking here.


Consent Forms – Authority to Act (Third Party)

View the third party present at a consultation form by clicking here.

Nominate a person to act on your behalf by completing the form here

Nominate a person to act on your behalf by completing the online form here.


Consent Form – WITHDRAW or CHANGE Authority to Act (Third Party)

View this form here.


Consent Form – Third Party Present at Consultation

View this form by clicking here.


DASS 21 Form – Depression, Anxiety, Stress Scales

View this form from the Blackdog Institute by clicking here.


New Patient Form

Open the online form by clicking here.

View and download the form by clicking here.



USEFUL LINKS
(Administrative)



USEFUL LINKS
(Healthcare)



Transfer of Medical Records

To request a transfer of medical records click here.


Translating and Interpreter Service

To view the TIS brochure, click here.


MyMedicare

MyMedicare factsheet, see here.

MyMedicare brochure for more information on the program, see here.

Frequently asked questions, see here.

How to register for MyMedicare, see here.



Cancer Risk Calculator

To view the webpage click here.


Diabetes Risk Calculator

To view the webpage click here.

Or to download the PDF version click here.


Healthy Eating/Nutrient Calculators

To view the webpage click here.

Or view how to read food labels by clicking here.


Heart Age Calculator

To view the webpage click here.


Osteoporosis Risk – Know Your Bones quiz

To view the webpage click here.


© 2021 Hamilton Health Care Pty Ltd | Design by PhoenixWebmasters.com.au