Over the last few weeks, our practice has been preparing for an increase of COVID-19 cases in the Hunter Region.

We’ve made changes to the way patients enter our practice, ensuring only those with appointments who have been thoroughly screened are entering the practice.

From Friday 24 July, we’ve made it mandatory that all patients entering the practice wear a mask to not only protect themselves, but to protect our staff and doctors.

Our entire staff will be wearing masks while a patient is in the practice, and the consulting doctor will be in full PPE.

These changes are in line with our practice’s COVID-19 Policy.

We advise our patients to check the NSW Health Latest Updates page for information regarding cases and statistics.

We also advise our patients to visit the NSW Health Self-Isolation Guidelines and Information page if you have any concerns about when to isolate, if you think you may be a close or casual contact of a confirmed case, or if you are a parent or carer. Patients can also phone the COVID-19 Health Information phone line on 1800 020 080.

New COVID-19 cases in Newcastle
A second case of COVID-19 has been confirmed in Newcastle today (August 6), who is a close contact of the teenager announced by Hunter New England Health yesterday. The District is continuing to investigate the source of that case’s infection. This latest case is a male in his 20s. Hunter New England Local Health District is urging anyone who attended the following venues at the specified times to immediately self-isolate and seek testing:

· Bennett Hotel, Hamilton – Friday 31 July, from 5.30pm to 10.00pm
· Greenroof Bar and Restaurant, Hamilton – Friday 31 July, from 10.00pm to 12 midnight
· The Hopsmith Sports Bar, Wests New Lambton – Sunday 2 August, from 5.00pm to 7.30pm.

Hunter New England Health also urges any patrons who visited the following venues at the times specified to be alert for symptoms, and if any develop to get tested and self-isolate immediately:

· Queens Wharf Hotel – Saturday 1 August from 9.30pm to 11.00 pm
· Sydney Junction Hotel, Hamilton – Saturday 1 August, from 12 midnight to 1.30am Sunday 2 August
· McDonald Jones Stadium – Sunday 2 August, 7:30pm to end of game, Newcastle Jets match.


We are very excited to announce that Dr Katherine Hanks will be starting at HMC on Tuesday 19 May 2020. Dr Katherine will be working on Tuesday’s and Friday’s, and areas of interest include Women’s Health – Implanon and IUD Insertion, Children’s Health, Antenatal Care, Sexual Health and Aboriginal people’s health. Bookings are open NOW! Call us on 02 4961 1713 or book online 24/7.


Thanks to our online booking agent HotDoc adapting so quickly to recent decisions passed down by the government, we are now able to reactivate our online bookings for Telehealth (phone) appointments. Either use the Hot Doc app or go to the appointment tab.

These Telehealth appointments are currently bulk billed for those who are eligible for Medicare. Private fees are payable if you aren’t eligible for Medicare, or if you are a new patient. *Fees subject to change*

We are still open for face to face appointments in certain cases, such as immunisation and driving medicals. If you think you need a face to face appointment, call our friendly team on 0249611713. Please be patient, we have been experiencing a high volume of calls.

In a continual effort to keep our staff and patients safe, we ask that you please do not enter the practice without an appointment, always call ahead.

For up to date advice:



The staff and doctors at Hamilton Medical Centre are taking all advice from the Department of Health regarding COVID-19 extremely seriously. We have implemented new procedures regarding booking and attending appointments which are critical to help prevent the spread of this virus. This involves asking a series of triage related questions at each encounter, such as, when booking your appointment over the phone, and when attending your appointment. We kindly request that when speaking with our team, that you answer all questions honestly. This helps ensure that our patients, staff and doctors are kept as safe and as healthy as possible.

For FAQ’s regarding COVID-19 please go to https://www.health.nsw.gov.au/Infectious/alerts/Pages/coronavirus-faqs.aspx

For the latest travel advice, go to https://www.smartraveller.gov.au/

If you are experiencing ANY of the following symptoms:

  • Fever
  • Sore Throat
  • Shortness of Breath

AND if you have travelled or transited through:

  • mainland China
  • Italy
  • Iran
  • South Korea

Do the following:

  • Call your doctor for advice – DO NOT ATTEND WITHOUT CALLING PRIOR
  • Attend your closest Emergency Department
  • Call Health Direct on 1800 022 222

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