Over the past 18 months we’ve all had to adjust to a new way of life. One of the major aspects that has changed is how we receive our health care. The health care industry has quickly adapted to the challenge, but it’s been a hard road for both practices and patients.

At Hamilton Medical Centre, we put your safety first, always. We have measures in place to ensure that we minimise risks to patients, practice staff and the community. These measures may mean that you receive your health care via an unconventional method, and we certainly understand that this can be a daunting experience.

We’ve been utilising new forms of technology to help ensure that you as a patient are receiving high quality of care, regardless of whether you attend the practice in person, via video chat, or over the phone.

Please be assured that our doctors are in the practice and are ready and able to see you for an in person consultation should that be necessary. Please discuss this with your doctor during your next consultation.

If you have any questions regarding our appointment policies during the pandemic, please email the practice manager on admin@hamiltonmedical.com.au


Given the latest health advice for the Hunter region, we have made some changes to the entry requirements to Hamilton Medical Centre. Please take note of the following if you have a face to face appointment in the practice.
1. When you arrive for your appointment, please stay in your car and call us on 49611713. This will ensure we do not have too many people in the waiting room. Our staff will provide further instructions at this time.
2. Where possible, come alone to your appointment. Please ask family members to remain in the car.
3. Where possible, only 1 parent per child should attend.
4. When you are asked to enter the practice, please do so via the lift only, do not use the stairs.
5. Please check in using the QR code provided. If you do not have a smart phone, our staff can assist you with this.
6. Please wear a mask at all times while in the practice.
7. Please maintain strict social distancing, and use hand sanitizer frequently.
We thank you for understanding during this tough time.
If you need further advice regarding the lockdown or COVID-19, please see the infographic below.


From Monday 12 July, it is mandatory to check in using the Service NSW app when entering Hamilton Medical Centre. The QR code for Hamilton Medical Centre is available at the base of the stairs, in the lift, and in the reception area. Please show staff when checking in for your appointment. If you are unable to check in using the Service NSW app, our staff can assist you with this using an alternative method. Please advise us at the time of your arrival. We thank you for your understanding.


Per the recent advice from NSW Health, Hamilton Medical Centre is requesting that all patients and visitors to the practice wear a mask. This is for the protection of other patients, staff and the wider community. If you do not have a mask, one will be provided for you. We are also asking all patients to maintain strict social distancing while in the practice.


Hamilton Medical Centre will receive 50 vaccines per week, starting from the week of Monday 12 April 2021

Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus. COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia. Hamilton Medical Centre is pleased to advise that we are an approved vaccination provider for COVID-19 vaccines.


Vaccine rollout

COVID-19 vaccines are being rolled out to people in phases, with those most at risk receiving their vaccinations first. Phase 1b began on Monday 22 March 2021 in General Practices around the country. Each week, more and more practices will be added to this phase.

The Phase 1b rollout includes the priority population groups below:

  • People aged 70 years of age or older;
  • Health care workers;
  • Aboriginal and Torres Strait Islander adults over 55 years;
  • Younger people with an underlying medical condition, including people with a disability; and
  • Critical and high-risk workers, including Australian Government officials about to be deployed overseas on official government business.

To find out if you are eligible to receive the vaccine now, visit https://covid-vaccine.healthdirect.gov.au/eligibility and complete the COVID-19 Vaccine Eligibility Checker.


Booking your appointment

COVID-19 vaccinations are voluntary and free. When it is your turn to get vaccinated, our practice will contact you directly, via SMS or phone call. We have identified hundreds of patients who are eligible during Phase 1b, and with only 50 vaccines per week, it will take us time to get to each person. Please, try to be patient, and understand that we are working hard to ensure the most vulnerable patients in our community are prioritised. Please do not phone the practice requesting to book a vaccine appointment unless you have specifically been directed to do so by our staff.


Preparing for your vaccination

Before your vaccination appointment, you should make sure your details are up to date with Medicare.

If you don’t have your account set up, you can:

  • enrol in Medicare, if you’re not already enrolled.
  • set up your Medicare online account if you’re enrolled in Medicare, but don’t have Medicare linked to myGov.
  • get an Individual Health Identifier (IHI), if you’re not eligible for Medicare.

You can also read this patient factsheet developed by the Australian Government Department of Health: https://www.health.gov.au/resources/publications/covid-19-vaccination-preparing-for-covid-19-vaccination

Please do not come to your vaccination appointment:

  • if you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
  • if you are waiting for COVID-19 test results, or have tested positive for COVID-19
  • if you are a close contact of someone with COVID-19, or
  • if you are in quarantine.

If you have had another vaccine, for example the influenza vaccination, in the 14 days before your COVID-19 vaccine appointment. Please let us know as we may need to reschedule your appointment.

To keep you and our community safe, before and after vaccination, it is important that you continue to:

  • Stay 1.5 metres away from other people and avoid handshakes and contact with people outside your household.
  • Stay home if you feel unwell and get tested for COVID-19. You must stay at home until your results come back.
  • Wash your hands regularly with soap and water or use hand sanitiser.
  • Always cough or sneeze into your arm or a tissue and put the tissue in the bin straight away.
  • Download the COVIDSafe app to help health officials let you know if you have been in contact with someone who has COVID-19.

To learn more about COVID-19 vaccines, visit www.health.gov.au



After receiving any vaccine, you may experience minor side effects. Most side effects are mild and last no more than a few days.

Common reactions to COVID-19 vaccinations include:

  • a sore arm
  • headache
  • low level fever
  • muscle pain
  • chills
  • tiredness, or
  • joint pain.

You can use the COVID-19 vaccine side effects symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.


Who to contact

You can ask your doctor for specific advice about side effects. Please call us if you would like to book an appointment.

If you think a COVID-19 vaccine has caused a side effect, you can report it. Reports of suspected side effects help the TGA monitor COVID-19 vaccine safety. Our [practice/clinic] can report side effects to the Therapeutic Goods Administration (TGA) on your behalf, or you can report your side effects yourself. Visit the TGA website to find out how.


Post vaccination resources

The Department of Health has developed resources about what you can expect after your vaccination. You can access these resources here:

Patient resource – After your COVID-19 (AstraZeneca) vaccination


For more COVID-19 vaccine related resources, visit the Department of Health website.


More information

After your COVID-19 vaccination, it is important that you continue to protect those around you by:

  • washing your hands regularly with soap and water
  • keeping 1.5m from others
  • making sure the COVIDSafe app is active on your phone
  • staying informed about local restrictions.


Over the last few weeks, our practice has been preparing for an increase of COVID-19 cases in the Hunter Region.

We’ve made changes to the way patients enter our practice, ensuring only those with appointments who have been thoroughly screened are entering the practice.

From Friday 24 July, we’ve made it mandatory that all patients entering the practice wear a mask to not only protect themselves, but to protect our staff and doctors.

Our entire staff will be wearing masks while a patient is in the practice, and the consulting doctor will be in full PPE.

These changes are in line with our practice’s COVID-19 Policy.

We advise our patients to check the NSW Health Latest Updates page for information regarding cases and statistics.

We also advise our patients to visit the NSW Health Self-Isolation Guidelines and Information page if you have any concerns about when to isolate, if you think you may be a close or casual contact of a confirmed case, or if you are a parent or carer. Patients can also phone the COVID-19 Health Information phone line on 1800 020 080.

New COVID-19 cases in Newcastle
A second case of COVID-19 has been confirmed in Newcastle today (August 6), who is a close contact of the teenager announced by Hunter New England Health yesterday. The District is continuing to investigate the source of that case’s infection. This latest case is a male in his 20s. Hunter New England Local Health District is urging anyone who attended the following venues at the specified times to immediately self-isolate and seek testing:

· Bennett Hotel, Hamilton – Friday 31 July, from 5.30pm to 10.00pm
· Greenroof Bar and Restaurant, Hamilton – Friday 31 July, from 10.00pm to 12 midnight
· The Hopsmith Sports Bar, Wests New Lambton – Sunday 2 August, from 5.00pm to 7.30pm.

Hunter New England Health also urges any patrons who visited the following venues at the times specified to be alert for symptoms, and if any develop to get tested and self-isolate immediately:

· Queens Wharf Hotel – Saturday 1 August from 9.30pm to 11.00 pm
· Sydney Junction Hotel, Hamilton – Saturday 1 August, from 12 midnight to 1.30am Sunday 2 August
· McDonald Jones Stadium – Sunday 2 August, 7:30pm to end of game, Newcastle Jets match.


The staff and doctors at Hamilton Medical Centre are taking all advice from the Department of Health regarding COVID-19 extremely seriously. We have implemented new procedures regarding booking and attending appointments which are critical to help prevent the spread of this virus. This involves asking a series of triage related questions at each encounter, such as, when booking your appointment over the phone, and when attending your appointment. We kindly request that when speaking with our team, that you answer all questions honestly. This helps ensure that our patients, staff and doctors are kept as safe and as healthy as possible.

For FAQ’s regarding COVID-19 please go to https://www.health.nsw.gov.au/Infectious/alerts/Pages/coronavirus-faqs.aspx

For the latest travel advice, go to https://www.smartraveller.gov.au/

If you are experiencing ANY of the following symptoms:

  • Fever
  • Sore Throat
  • Shortness of Breath

AND if you have travelled or transited through:

  • mainland China
  • Italy
  • Iran
  • South Korea

Do the following:

  • Call your doctor for advice – DO NOT ATTEND WITHOUT CALLING PRIOR
  • Attend your closest Emergency Department
  • Call Health Direct on 1800 022 222

© 2021 Hamilton Health Care Pty Ltd | Design by PhoenixWebmasters.com.au